The spa at The Westin Bonaventure: DE SUAR Spa — what to expect
DE SUAR Spa (listed as DESUAR Spa DTLA) is the independently operated on-site spa at The Westin Bonaventure Hotel & Suites offering customized massages, professional facials and body treatments daily from 10 AM–7 PM. Book treatments in advance; valet parking is validated for $10 for spa guests and a 15% service gratuity is included in the spa service fee.
In this guide
Where the spa is and who runs it
DE SUAR Spa (DESUAR Spa DTLA) is located inside The Westin Bonaventure Hotel & Suites at 404 S Figueroa Street, Suite 302. The spa operates independently and is not owned or managed by the hotel.
Because DE SUAR is a separate operator, questions about specific treatments, cancellations, or service fees are handled directly by the spa rather than the hotel front desk.
- Spa name on record: DE SUAR (DESUAR Spa DTLA)
- Address inside hotel: 404 S Figueroa Street, Suite 302
- Operator: independently run (not the Westin)
Hours, services and what to book
DE SUAR Spa's listed hours are daily from 10 AM to 7 PM. The spa offers customized massages, professional facials and body treatments.
Advance reservations are recommended; travel sites and the hotel advise booking spa treatments before arrival when possible.
- Typical services: customized massages, facials, body treatments
- Hours: 10:00 AM–7:00 PM daily
- Reservations: book in advance (contact the spa or use the booking information on your reservation confirmation)
Costs, gratuities and parking for spa guests
The spa service fee for the Westin location includes a 15% gratuity for the therapist and covers some operating costs and amenities; the spa's published policies list that 15% service fee specifically.
Valet parking for spa guests is validated for $10 with the parking entrance at 451 S Flower Street. If you plan to drive, confirm vehicle-height limits with the hotel since on-site parking is valet-only.
- Included gratuity: 15% service fee for therapist (per spa info)
- Valet validation for spa guests: $10 (parking entrance at 451 S Flower Street)
- Hotel parking policy: valet-only on site; vehicles must be no taller than 6 feet
| Item | Note |
|---|---|
| Spa gratuity | 15% service fee included (per DE SUAR info) |
| Valet parking (spa guests) | $10 validation; enter at 451 S Flower Street |
| Hotel parking | Valet-only; 6 ft height limit |
How to add a treatment to your stay
The hotel site and third-party listings advise contacting the hotel using the number on your booking confirmation or contacting DE SUAR directly to schedule treatments. Advance booking is recommended, especially on busy dates or event weekends.
Because DE SUAR is independently operated, payment and cancellation terms for spa treatments may follow the spa's own policy rather than hotel policies—confirm those details when you book.
- Book early: treatments can fill on event or concert nights
- Contact options: use spa direct contact or the phone on your reservation confirmation
- Confirm payment/cancellation: ask the spa for its policy when you reserve
What to expect on arrival and at the spa
Check in at the spa roughly 10–15 minutes before your appointment. If the spa directs you to hotel valet, follow their instructions for parking validation and the specified entrance.
Expect standard spa amenities related to the treatments you book; the dossier notes the spa provides therapist gratuity handling via the service fee. For specific amenities like locker rooms or a sauna, ask DE SUAR directly as on-property listings describe a full-service spa but facility details are managed by the spa.
- Arrive 10–15 minutes early for intake and prep
- Bring ID and the card used for incidentals if requested
- Ask the spa about locker-room access, robe and towel availability
Combining spa time with other hotel amenities
The Westin Bonaventure Hotel & Suites offers a WestinWORKOUT® Fitness Studio (complimentary for guests) and a heated outdoor pool on the Plaza Pool Deck with an accessible entrance. Many guests schedule a gym session or pool time around their spa appointment.
Dining options on-site include Lakeview Bistro (breakfast/lunch), CafeNOW (grab-and-go), Lobby Court (atrium dining), LA Prime (steakhouse on the 35th floor) and the revolving BonaVista Lounge on the 34th floor for drinks after treatments.
- Fitness: WestinWORKOUT® Fitness Studio is complimentary and accessible
- Pool: outdoor heated Plaza Pool Deck on the fourth floor with accessible entry
- Dining: Lakeview Bistro, CafeNOW, Lobby Court, LA Prime, BonaVista Lounge
| Amenity | Typical hours / note |
|---|---|
| DE SUAR Spa | 10:00 AM–7:00 PM (daily) |
| Lakeview Bistro | 6:00 AM–2:00 PM (breakfast & lunch) |
| LA Prime | Dinner hours only; closed Mon–Tue (check current schedule) |
Practical tips and things to confirm
Confirm the spa's cancellation and late-arrival policies when you book; because DE SUAR is an independent operator, those rules may differ from hotel policies. Also verify how the 15% service fee appears on your receipt if you want to add an extra cash tip.
If you have accessibility needs, note that the hotel lists accessible entrances to the pool and fitness studio; ask DE SUAR directly about accessibility in the spa treatment rooms before booking.
- Ask about mobility or accessibility in the spa treatment rooms
- Confirm whether the 15% service fee covers all gratuity or if additional tipping is accepted
- If driving, confirm valet procedures and vehicle height limits
