Age and check-in policy at The Westin Bonaventure
Check-in at The Westin Bonaventure Hotel & Suites begins at 3:00 PM and standard check-out is 12:00 PM noon. The reservation holder must be at least 18 years old to check in and must present a matching, valid government-issued photo ID plus a credit card (or approved alternative) for incidentals.
In this guide
Standard check-in and check-out times
Check-in begins at 3:00 PM. This is the official start time listed by the property and most booking sites.
Standard check-out is 12:00 PM noon. Early check-in or late check-out may be possible but are subject to availability and may incur a fee.
- Check-in: 3:00 PM
- Check-out: 12:00 PM noon
- Early check-in/late check-out: Possible for a fee, subject to availability
| Service | Time/Note |
|---|---|
| Check-in | Begins at 3:00 PM |
| Check-out | 12:00 PM noon |
| Early/late options | Available by request; fees and availability vary |
Minimum age and ID required at check-in
The person holding the reservation must be at least 18 years old to check in. At arrival the hotel requires a matching, valid government-issued photo ID.
A credit card, debit card, or cash deposit is required at check-in to cover incidental charges; the card used for incidentals should be in the name of the primary guest on the reservation.
- Minimum check-in age: 18 years
- ID required: Matching, valid government-issued photo ID
- Payment for incidentals: Credit card, debit card, or cash deposit; card preferably in primary guest’s name
| Requirement | Details |
|---|---|
| Minimum age | 18 years (reservation holder) |
| ID | Valid government-issued photo ID (matching name) |
| Payment | Credit/debit card or cash deposit for incidentals |
Reservations, payment methods and incidental holds
The hotel accepts major credit cards and also lists cash and contactless mobile payments as accepted options on official pages. Policies shown on third-party sites may vary, so confirm accepted payment types when you book.
Hotels commonly place an incidental hold on the card provided at check-in; the amount and hold duration depend on your booking and any on-site charges. Ask the front desk for the exact hold amount when you arrive.
- Accepted payments: Major credit cards; property lists cash and contactless mobile payments in some listings
- Incidentals: A credit/debit card or cash deposit required at check-in; hold amount varies
- If using a card not in the primary guest’s name, bring documentation or contact the hotel ahead of arrival
| Topic | What to confirm |
|---|---|
| Accepted cards | Which brands the hotel will accept at check-in |
| Incidentals hold | Amount and release timing |
| Card name | Whether the card must match the primary guest |
Who may check in for specific room types
Room and suite names at this property include Traditional Room, Grand Room, Studio, with Sofa bed (Malibu), Suite, 1 Bedroom, Tower and several accessible or transfer-shower variants. Any reservation should be checked to confirm the exact room type booked.
The primary guest named on the reservation is responsible for check-in and incidental charges. If someone else will arrive, contact the hotel ahead of time to confirm whether the hotel will accept a different cardholder or a pre-authorization arrangement.
- Room names used by the hotel: Traditional Room; Grand Room; Traditional Room (Transfer Shower); Studio, with Sofa bed (Malibu); Studio (Transfer Shower, Malibu); Suite, 1 Bedroom, Tower; Suite, 1 Bedroom; Suite, 1 Bedroom, Tower (Transfer Shower)
- Primary guest should present ID and card at check-in
- Contact the hotel in advance to arrange for an alternate payer or split billing
| Common room types | Typical bed setups |
|---|---|
| Traditional Room | 1 King Bed or 2 Double Beds |
| Grand Room | 1 King Bed |
| Studio, with Sofa bed (Malibu) | 1 King Bed and 1 Double Sofa Bed |
Special notes: pets, accessibility and on-site services at check-in
The Westin Bonaventure is pet-friendly per the official listing. The hotel requires a non-refundable pet fee and enforces the stated pet-weight limit; pets must be supervised in rooms and kept on leash or in a carrier in public areas. Confirm pet fees and rules when you book.
The property is wheelchair accessible and provides accessible entrances to key amenities. If you need accessible room features (for example, transfer-shower room types), request them on booking or call the hotel before arrival to confirm availability.
- Pet policy: Pets allowed with a non-refundable pet fee; weight limit and number-per-room rules apply (confirm with hotel)
- Accessible rooms: Several room types are listed with transfer showers and accessible features—request in advance
- On-site services that affect arrival: valet-only parking (vehicle height limits), concierge services, and an independently operated spa with separate reservation requirements
| Item | Note |
|---|---|
| Pet fee | Non-refundable; limits apply (confirm with hotel) |
| Accessible rooms | Available—book in advance |
| Valet parking | On-site; vehicle height limit applies |
Practical tips for a smooth check-in
Bring the reservation confirmation, the government-issued photo ID that matches the reservation name, and the credit/debit card you plan to use for incidentals. If you anticipate arriving earlier than 3:00 PM, call ahead to ask about early check-in options.
If you need special arrangements—pet policy variances, accessible room requests, or to have someone else check in for you—contact the hotel in advance using the phone number on your booking confirmation or the BookResorts agent line for support.
- Have reservation confirmation, photo ID and card ready at arrival
- Ask front desk for incidental hold amount and release timing
- Call ahead for early check-in, pet questions, or accessibility needs
| Before arrival | Action |
|---|---|
| Early arrival | Call ahead to request early check-in (not guaranteed) |
| Alternate payer | Confirm hotel accepts card not in primary guest’s name |
| Pet or accessibility | Request room or policy exceptions before arrival |
